Why Data Quality Is Critical in Healthcare: Insights from Charles Cox

In this expert podcast interview, Cloudingo’s Director of Sales, Aaron Boone, connects with healthcare data veteran Charles Cox to unpack the mission-critical role of data quality in the healthcare industry. With decades of hands-on experience, Charles shares how poor data impacts patient care, insurance verification, and regulatory compliance—and why a proactive, continuous approach to data management is essential.

He emphasizes the need for a strong data architecture inside platforms like Salesforce, highlighting integration complexities, real-time data updates, and the often-overlooked total cost of ownership. Charles also underscores that AI’s success in healthcare hinges entirely on clean, accurate data.

What you’ll learn:

• Why clean data is essential for patient care and HIPAA compliance

• The need for continuous vs. one-time data management

• How to plan your data integration and architecture within Salesforce

• What organizations miss when calculating long-term data costs

• Why AI isn’t a shortcut—its power depends on your data quality

A must-listen for healthcare organizations ready to tackle data chaos and future-proof their operations.